WHOLESALE TERMS

PAYMENT
Initial orders and all international orders for Mama Maya must be pre-paid; accounts with 30 day payment terms will be offered to Australian retailers for subsequent orders. We accept EFT (preferable) and Credit Cards (Visa, MasterCard and American Express), however cards attract a 1.9% transaction fee. Upon acceptance of your order, you will be emailed an invoice with payment details. 

DELIVERY + TAXES
Delivery charge within Australia is at the cost of the purchaser and will be calculated on order, however will not exceed $20. International delivery does not include any applicable taxes or duties, and shipping will be calculated on order.

PRICES
Prices shown on our wholesale form are exclusive of GST. We reserve the right to alter these prices at any time unless prior invoiced. All goods come with a RRP and we strongly recommend goods not be priced under this amount. As our product is timeless and not trend-driven, and in order to honour the ethos of Mama Maya as a philanthropic brand, we do not recommend Mama-Maya-specific sales. Our wholesale price also incorporates our commitment of funding birthing kit and caregiver training programs run by Birthing Kit Foundation (Australia).

COPYRIGHT
Our website and images are owned by Mama Maya Pty Ltd (ABN: 18 607 785 884), and subject to copyright. Supplied images can be used for promotional purposes, and upon order confirmation we’ll supply you with a link to a Dropbox of campaign images for use.

SALES OUTLETS, WEBSITES AND ONLINE SALES
You are only authorised to sell through the retail store that you listed on your initial application to Mama Maya at the address given, and separate approval is required for both retail and online channels of your business. Mama Maya does not allow its products to be sold at online auction sites or at markets without written permission.

RETURNS
Goods sent as ordered are not returnable under any circumstances unless incorrect style or damaged goods have been received by the customer, and any problems must be reported in writing or by email within 5 days of receipt. Please do not return goods until you receive an RN number. Goods sent back without one will not be credited against your account. Should we ask you to return goods, Mama Maya will organise for courier pick up and this will not be charged to you.

PRIVACY POLICY
Any personal information that you provide to us including your name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of Mama Maya. Mama Maya does not collect or record any credit card details you may provide when purchasing products from the MamaMaya.com.au website. Your credit card details are securely passed to and processed by eWay, which is linked to our bank’s merchant account. If you have any concerns or enquiries regarding the privacy of your data please contact us at hello@mamamaya.com.au or write to us at: Mama Maya PO Box 334 St Ives NSW 2075.