FAQ | Mama Maya
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Tell me more about how you give


For every purchase of a Muslin Wrap or our Serene Mama + Baby Essential Oil Roller Blend, we commit to funding at least one birthing kit for Birthing Kit Foundation (Australia). This donation represents a minimum of 10% of our total revenue.

Can I send a Mama Maya baby swaddle wrap as a gift?


Absolutely – what an excellent idea! Mama Maya makes the perfect gift. Our swaddle wraps are all sent wrapped in white tissue, with cards explaining your impact. You can also add our ‘Little Baby, Big Love’ card to your order, where you’ll have the option to leave a message at the checkout, to be hand-written to your card and sent directly to the recipient. Alternatively, if you are giving the gift yourself – we can send the card blank for you to write on; it’s up to you. It’s all too easy!

Can I change my order after I’ve placed it?


If you’d like to change your order please email hello@mamamaya.com.au with your order details as soon as possible and we will try to help if it hasn’t already been dispatched (we’re pretty efficient!). Unfortunately once the order has been shipped, it’s yours. However, please check our returns and refunds policy for details on returns.

What if an item is out of stock?


You will be alerted that we’re out when you try to buy it, or if we run out after you’ve already placed your order we will be in touch to offer you another item or a refund (along with our sincerest apologies!)

What forms of payment are accepted?


Mama Maya accepts Visa, Mastercard, American Express, PayPal, and Afterpay.